Courses

To support our local businesses to get ready after Covid restrictions are  lifted, Somerset West and Taunton Council, West Coast 360 and Skill Up West Somerset are pleased to offer FREE training to employers, their staff and anyone interested in working in the hospitality and leisure industry. These courses are for West Somerset residents whether you are returning to work after furlough, wishing to gain more skills or looking to start a career in this sector. 

Please follow links below:

  • The Welcome Host Gold is a highly recognised training programme that covers the core skills needed to deliver excellent customer service, For more information on the course please go to Welcome Host Gold   . The online course will run on 2 separate days on Tuesday 4th and Friday 7th May 2021 10.00-12.30 via Zoom.  Attendance on both days is required to achieve the certificate. The course is fully funded on completion of the WC360 Ambassador Programme. To register please go to: https://www.westcoast360.co.uk/ambassador-programme Please scan or email a copy of your Ambassadors certificate to c.blake@somersetwestandtaunton.gov.uk  You will receive confirmation of your place on the Welcome Host Gold course.  PLEASE NOTE: PLACES ARE LIMITED.

To register for these course please follow the links:

PLEASE NOTE ALL OF THE ABOVE COURSES ARE FUNDED BY WEST COAST 360 AND SKILL UP WEST SOMERSET: LIMITED SPACES APPLY!

Click the image above to download
Click the image above to download

Somerset Skills and Learning are offering the cost value courses below to help you to create a career for yourself in the hospitality industry it would be really good to get started with the following training. Whether you work in the kitchen or front of house, everyone in a restaurant is seen as a food handler and apart from creating an amazing experience for people it is also your duty to keep people safe. To do so it is recommended by the FSA that the following courses are taken by anyone who works in the hospitality industry:

Somerset Skills and Learning courses:Please see below links to some of our courses and workshops which may be of interest to those wanting to work within Hospitality and Leisure. (Click on the title to be directed to the website).

Customer Service Practitioner Level 2

Level 2 Certificate in the principles of Customer Service

Level 2 Diploma in Customer Service

Customer Service Traineeship

Customer Service (Retail) Traineeship

Customer Service training

Health & Safety - COSHH

Health & Safety essentials

Health & Safety - Manual Handling

Level 2 Certificate in the principles of Business Admin

Admin Traineeships

Business Admin Standard

Level 2 Diploma in Business Admin

Business Administration Apprenticeship

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