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Develop Skills & Knowledge

What is West Coast 360?

About the project

West Coast 360 is a partnership of local businesses and employers, training providers, statutory agencies, community organisations and the local community college. The Partnership has come together to provide skills and development opportunities for the hospitality and leisure industry, with the aim of raising skills levels and prospects for individuals.

We are passionate about the industry and understand the economic benefits it brings to West Somerset and the importance of ensuring its future sustainability. We also have a real understanding of what is required for businesses and people to find success in one of the world’s fastest growing sectors.

The current industry provides a opportunities in a range of areas as well as rapid progression and clear routes to management.

West Coast 360 plans to make the most of these opportunities through delivering a variety of activities.

Ambassador Programme

Creating Hospitality and Leisure Ambassadors for West Somerset


Upcoming Training

We have a range of training courses on a variety of areas, including customer service, introduction to the hospitality industry and the popular Welcome Host Gold. To find out more simply head to our training page where we'll keep you up to date with the latest training events.

Welcome Host Gold Customer Service Training Day

Subsidised one-day course open to small businesses with customer facing roles in West Somerset The Welcome Host Gold one-day training course provides the essential foundation for anyone working in customer facing roles, but particularly those working in hospitality or retail. It gives participants today's core customer service skills - reflecting the latest techniques and best practice.

ITC Emergency 1- Day Outdoor First Aid Course

This qualification is suitable for those wishing to develop their first aid skills and confidence. There will be an outdoor focus due to the rural nature of West Somerset, we can't expect the same emergency service response time and the training reflects this. It will be delivered both inside and outside, on the beach, in the woods, in a practical and informative manner using a range of high quality resources.


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